Free Shipping Australia wide – for all orders over $60

What to do if you’re locked out of your phone after resetting it


There are times when you need to factory reset your Android phone. Resetting the phone is very easy. But, the problem is with the FRP. FRP stands for Factory Reset Protection. This a built-in security system in every Android Phone running Android 5.1 (Lollipop) or higher.


What does it do?

When FRP is activated in your Android device, you can’t use your device after a factory reset unless you sign in using the login credentials of any Google accounts that were set up previously on that very device. This security system is put up by your device manufacturer and Google itself. And, it is automatically activated the moment you sign in using a Google account on your phone for the first time.

Generally, it might seem an unnecessary system. But it will come in handy when you lose your device or someone steals your phone. Because they might be able to factory reset your device but won’t be able to use it until they log in using your Google Account.

Now the problem arises when you are locked out from accessing your phone after a factory reset. This might happen if you forget either your email or password which is set up on your device. And, we know how frustrating that can be to get locked out of your own device.

Now there’s no surefire way to solve this issue. But you can try a number of things to use your phone again if you are locked out of it. Now we will discuss them below.


Prevention is better than cure:

Yes, it is 100% true. Whenever you are going to factory reset your phone, you should take note of your Google account and password beforehand. So, after the reset is done, you can easily log in to your device.


Reset the Password:

Another thing you can do is to reset the password from another device. Now, there’s a catch here. First of all, you will at least need to know the email address. Without that, you can't reset the password.

Then, you can’t unlock your phone straight away after resetting the password. Because it takes 24-72 hours to sync the password reset across all of your registered devices to that account. So, after resetting the password, you need to wait at least 24 hours to try to log in once again. We know, it is a hectic solution. But, what can you do?


The More the Merrier:

If you have added multiple Google accounts on your device earlier. You can try to log in with any one of them (if you know the login credentials though).


The Last Resort:

If you can’t remember any of your Google Account login credentials, then there is one last way you can try. You can go to the official service center of the manufacturer of your Android device with the proof of purchase. Most of the companies have special tools to resolve this particular issue. They might be able to help you out.


Wrapping things up:

It is possible that you might have not experienced this issue yet. But that doesn’t mean that you won’t. Thus, you should take the necessary precautions so that you don't have to face this frustrating situation. To save yourself from this, you can set up recovery options for your Google account. So that even if you forget your password, you at least can recover your Google account with the help of that option. We hope this post will help you if you are locked out of your Android phone (unfortunately) in the future.

Leave a Reply

Find Your Samsung Model

Find Your iPhone Model