Return a product
follow the steps below to return a product
Recieved the wrong product?
If you received a different product to the one you ordered, please first check your order to make sure you did in fact receive a different product to the one you ordered.
Once confirmed, please follow the steps above and include a photo of the product you recieved.
Important Information
All returned goods must have either a printout of the warranty return page, with the return number clearly legible on it, or a piece of paper with your name, order number, and warranty return number on it. Without this information present in every return, we are unable to assign a return to you, the customer. So please help us provide you the best service in the quickest time possible by including this information in your return!
Please send returns to:
PO BOX 3600
Southport
Queensland
4215